Important Notice for Orders Shipped to the EU (Import Taxes and Fees)

Important Notice for Orders Shipped to the EU (Import Taxes and Fees)

Products shipped from outside the EU to EU member countries may be subject to additional charges, including import VAT (Value Added Tax), customs duties, and customs clearance and handling fees. These charges are not included in the product prices or the shipping costs paid at the time of order.

■ Import VAT (Value Added Tax)

The VAT rate varies depending on the destination country. VAT is calculated based on the applicable taxable amount, which may include the product price, shipping costs, customs duties, and other amounts, depending on the import procedure.

After your order is placed, we will estimate the import-related charges, including VAT, and send you a separate payment request.

■ Customs Duties and Customs Handling Fees

From July 1, 2026, a temporary customs duty of €3 applies to eligible low-value shipments valued at €150 or less, depending on the customs tariff classification of the goods.

In addition, from November 1, 2026, a customs handling fee of €2 will apply to each item line on the customs declaration for eligible shipments, regardless of the product value. This handling fee is non-refundable, even if the goods are returned or found to be defective.

The applicable charges may vary depending on the shipment and customs clearance procedures.

■ How Product Colors and Sizes Affect Additional Import Charges

From November 1, 2026, a Product Identification Code (PID) must be included in EU import declarations. As our products have separate JAN codes and SKUs for different variations, such as colors and lengths, each variation must be declared as a separate item line.

Therefore, even when ordering the same product in different colors or lengths, the number of declaration lines may increase. This may result in higher additional charges, including customs handling fees and fees charged by shipping carriers or customs clearance agents.

■ Payment of Import Taxes and Fees

At the time of order, you only need to pay for the products and shipping.

After your order is placed, we will estimate the import-related charges, including import VAT, customs duties, and customs handling fees, and send you a separate payment request.

Once we have confirmed receipt of the additional payment, we will arrange payment of the import-related charges, prepare the shipping documents, and dispatch your order.

Please note that payment of the import-related charges is required after the initial payment for the products and shipping. If we cannot confirm receipt of the additional payment, shipment may be delayed.